Privacy Policy
Last updated: 23 August 2026
1. Who We Are
EMACARE IMPACT ("EMACARE", "we", "our", "us") is a non-profit organisation registered at 122 Leadenhall Street, London EC3V 4AB, United Kingdom. This policy explains how we collect, use and protect personal data when you interact with this website.
2. What Personal Data We Collect
We may collect and process the following categories of personal data when you interact with our website, contact us, or express interest in a partnership or volunteering opportunity:
- Identity data: first name, last name, title
- Contact data: email address, telephone number
- Organisation data: organisation name and role, where provided as part of a partnership enquiry
- Technical data: IP address, browser type and version, time zone, and other technology on devices used to access our website
- Usage data: information about how you use our website and communications
- Communications data: your preferences in receiving communications from us
This website does not process payments or collect financial or donation data of any kind.
3. How We Use Your Data
We use your personal data only where we have a lawful basis to do so. The main bases we rely on are: performance of a contract or agreement with you; your consent (which you can withdraw at any time); and our legitimate interests.
We use your data to: respond to your enquiries; follow up on partnership, employer, or volunteering interest you have expressed; send you updates about our work, if you have consented; comply with legal and regulatory obligations; and improve our website and communications.
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with trusted third-party service providers (such as email communications platforms and website analytics services) who process data on our behalf under appropriate data processing agreements. We may also disclose data where required by law or to protect the rights and safety of individuals.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. You may request deletion of your data at any time, subject to our legal obligations.
6. Your Rights
Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request erasure of your data; object to processing; request restriction of processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at info@emacarefoundation.org.
7. Cookies
Our website uses only essential cookies required for basic site functionality. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser preferences.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Contact & Complaints
If you have questions about this policy or wish to exercise your rights, contact us at info@emacarefoundation.org or by telephone at +44 750 885 9577. If you are not satisfied with our response, you have the right to lodge a complaint with your relevant data protection authority.